Education Day

Business
Gatlin A-4

• Leveling Up Your PDR Shop

  8:00 am – 8:50 am

  Presented by Dave Streen, Edgy Tools and Don Kavanagh, Dent Kraft PDR

• 2020: The Year of Maniacal Focus for Your Business

  9:00 am – 9:50 am

  Speakers: Jody Sedrick, Zenware, Rod Puzey, Zenware

• Be A 5-Star Business: From Hello to Thank You

  10:00 am – 10:50 am

  Speaker: Laura Nelson, Broadly

• File Keeping and Negotiations

  11:00 am – 11:50 am

  Speaker: David Pinto, PDR Nation

• Moving from Single Operator to Multi-Employee Operator

  1:00 pm – 1:50 pm

  Speaker: Karl Stearns, KMS Marketing Solutions

• Increasing Sales: Roadmap and Toolkit for Growth

  2:00 pm – 2:50 pm

  Speaker: Karl Stearns, KMS Marketing Solutions

• MasterMind Sales Skills: The Sales Process and Overcoming Objections

  3:00 pm – 3:50 pm

  Speaker: Karl Stearns, KMS Marketing Solution

• MasterMind Sales Skills: Upselling

  4:00 pm – 4:50 pm

  Speaker: Karl Stearns, KMS Marketing Solutions

Detailing
Gatlin A-3

• Boat Detailing – Wetsanding, Correction, Chemical Stripping & Installing a Ceramic Coating

  8:00 am – 8:50 am

  Speaker: Mike Phillips, AutoGeek

• Short Stroke vs Long Stroke Orbital Polishers – Differences & Benefits

  9:00 am – 9:50 am

  Speakers: Dave Patterson, Lake Country Mfg, Mike Phillips, AutoGeek

• Free Spinning Orbital Polishers vs Gear-Driven Orbital Polishers – Differences & Benefits

  10:00 am – 10:50 am

  Speaker: Mike Phillips, AutoGeek

• Taking Care of your Money Makers

  11:00 am – 11:50 am

  Speaker: Jason Rose & Todd Helme, Rupes

• Detailing Clay vs Detailing Clay Mitts, Towels & Pads – Differences & Benefits

  1:00 pm – 1:50 pm

  Speaker: Mike Phillips, AutoGeek

• How to Chemically Strip Paint and Install Ceramic Paint Coating PLUS How to Properly Maintain a Ceramic Coated Vehicle

  2:00 pm – 2:50 pm

  Speaker: Mike Phillips, AutoGeek

• Ceramic Paint Coating: Chemicals, AIOs vs Compounds, Maintenance: Differences & Benefits

  3:00 pm – 3:50 pm

  Speaker: Mike Phillips, AutoGeek

• Tire Coatings vs Tire Dressings – Differences & Benefits

  4:00 pm – 4:50 pm

  Speaker: Mike Phillips, AutoGeek

IDA
Gatlin E-1

• Microfiber Explained

  8:00 am – 8:50 am

  Speaker: Levi Gates, CD-SV RT, The Rag Company

• Paint Issues and How to Correct Them

  9:00 am – 9:50 am

  Speakers: Raymond A Harrison Sr., ATP Customs, Walt Sanders, CD-SV, Auto Group

• Buffing Pads 101

  10:00 am – 10:50 am

  Speakers: Clint Hintz, CD-SV, RT; Justin Labato, CD-SV, RT, Buff and Shining Mfg.

• Dealership Detailing – A Case Study in Expectations and Management

  11:00 am – 11:50 am

  Speaker: Walt Sanders CD-SV, The Detail Spa

• Managing Expectations

  1:00 pm – 1:50 pm

  Speaker: Yvan Lacroix, Opti-Coat

• Profit Packaging & Pricing

  2:00 pm – 2:50 pm

  Speakers: Justin Labato, CD-SV, RT, Buff and Shine Mfg., Keith Duplessie, P & S Sales, Inc.

• Wet Sanding 101 and Spot Repair – The Do’s and Don’t’s

  3:00 pm – 3:50 pm

  Speakers: David Patterson, CD-SV Lake Country Mfg, Jason Killmer

• Boats & RV’s – Oxidation Removal Made Easy

  4:00 pm – 4:50 pm

  Speaker: Jason Rose, CD-SV, RT, Rupes

Marketing
Gatlin A-1

• A Formal Introduction to Sublink

  8:00 am – 8:50 am

  Speaker: Kenneth Newsom

• A Formal Introduction to Sublink

  8:00 am – 8:50 am

  Speaker: Kenneth Newsom

• A Formal Introduction to Sublink (Repeated)

  9:00 am – 9:50 am

  Speaker: Kenneth Newsom

• Marketing Details

  10:00 am – 10:50 am

  Speaker: Yvan Lacroix, Opti-Coat

• Discover the Difference A Little Marketing Can Do for You

  11:00 am – 12:00 pm

  Speakers: Dave Streen, EdgyTools

• Smart Marketing with A Smart Phone

  1:00 pm – 2:00 pm

  Speakers: Myke Toledo, Dent Time/Dent Trainer, Linh Tang, Beyond Idea

• Scaling a Profitable Detailing Business

  2:00 pm – 2:50 pm

  Speakers: Marty Hill, DJ Patterson, Ben Kadan

• 17 Most Impactful Marketing Techniques: How to Be Small But Compete Large

  3:00 pm – 4:50 pm

  Speaker: John Seal, Reviewlift

Products
Gatlin A-2

• Adding Windshield Repair to Boost Your Revenue

  8:00 am – 8:50 am

  Speaker: Olivia Howe, GlasWeld

• Managing Customers’ Expectations

  9:00 am – 9:50 am

  Speaker: Jason Rose, Rupes

• GPR Big Dent Repair – PDR & Body Shop

  10:00 am – 10:50 am

  Speaker: Gene Fetty, KECO

• How Modern Detailers Use Technology to Make More Money

  11:00 am – 11:50 am

  Speakers: Eric Garves, CEO, Sean Harvey, CRO, Matt McAllister, CMO, Mobile Tech RX

• Efficiency – Paint Correction Done Faster

  1:00 pm – 1:50 pm

  Speaker: Todd Helme, Rupes

• Increase Your Profits with Mobile Software

  2:00 pm – 2:50 pm

  Speakers: Jody Sedrick, Rod Puzey, Zenware RFS

• Detailing’s Most Controversial Topic: Warranties

  3:00 pm – 5:00 pm

  Speakers: Ray Doran, Transparent, CEO; Justin Labato, JL’s Showroom Auto Salon; Jason Otterness & Greg Natonson, Chicago Auto Pros

PDR 1
Gatlin E-2

• Hail Estimating the Proper Way

  8:00 am – 8:50 am

  Speaker: Keith Shapiro

• PDR Perspective of Emerging Technologies

  9:00 am – 9:50 am

  Speaker: Mike Wahl, NAPDRT

• Professional PDR Business Strategies

  10:00 am – 10:50 am

  Speaker: Tommy Clayton

• The State of the PDR Industry

  11:00 am – 11:50 am

  Speakers: NAPDRT Board of Directors

• Are You Missing An Opportunity for Profit?

  1:00 pm – 1:50 pm

  Speaker: Jason Rose, Rupes

• PDR – Pretty Damn Repetitive? Learn Body Mechanics, Breathing, Stretching and More

  2:00 pm – 2:50 pm

  Speaker: David Steen, Edgy Tools

• Hotbox, Woyo, Big Dent Machine & Power PDR Box: What’s Right for You?

  3:00 pm – 4:50 pm

  Speaker: Ron Kronon, Auto-Flex

PDR 2
Gatlin E-3

• Color Matching for Everyone

  8:00 am – 8:50 am

  Speakers: Jerry Davidian, Duramend.com; Kenny O`Gorman, I.R.I.

• Adding New Profit Centers: Windshield Repair

  10:00 am – 10:50 am

  Speaker: Aric Harala

• Overcoming Objections to Pre/Post Scans

  1:00 pm – 1:50 pm

  Speaker: David Pinto, PDR Nation

Conway

• Conversation with a Legend: Bob McKee

  5:00 pm – 5:45 pm

Gatlin E-1

• IDA-CD in a Day

  8:00 am – 12:30 pm

• The Evolution of Polishing Science – How Coating Technology Has Inspired Advances in Polishing Technology

  2:00 pm – 2:50 pm

  Speaker: James E Lafeber, CD-SV, RT, Dr. Beasley`s, Inc

• The Importance of “Value”: How To Determine, Promote and Price Your Service Value

  3:00 pm – 3:50 pm

  Prentice St. Clair, CD-SV, RT, Detail in Progress, Inc.

Gatlin E-2

• (ADAS) Advanced Driver Assistance Systems – Considerations for PDR

  8:00 am – 8:50 am

Gatlin E-3

• Anson Electric Car Testing

  12:30 pm – 5:00 pm

Gatlin E-4

• How To Become the Recognized Detailing Expert in Your Home Town

  8:00 am – 8:50 am

  Speaker: Mike Phillips, AutoGeek

Conway

• Conversation with a Legend: Tom Price

  9:00 am – 9:45 am

Gatlin E-1

• Conversation with a Legend: Mike Phillips

  9:00 am – 9:45 am

• Dent Olympics Awards

  4:00 pm – 6:00 pm

Gatlin E-2

• Conversation with a Legend: Mike Phillips

  9:00 am – 9:45 am

Gatlin E-3

Gatlin E-4

• Maximizing Performance – 5 Things to Squeeze More Performance out of your Large Orbit Polisher

  8:00 am – 8:50 am

  Speakers: Jason Rose & Todd Helme, Rupes

Gatlin E-5

• Color Matching for Everyone

  1:00 pm – 1:50 pm

  Speakers: Jerry Davidian, Duramend.com; Kenny O`Gorman, I.R.I.